Brookside Payments delivers enterprise-grade processing solutions with the personal service small and mid-size businesses actually deserve. No runaround. No fine print. Just payments that work.
After more than two decades combined in payment processing, we kept watching the same story unfold — hard-working organizations trapped in confusing contracts, ignored when they called for help, and left holding the bill when something went wrong.
We sat across the table from enough frustrated decision-makers to know that the industry had a people problem. Great technology meant nothing when no one was there to support it. So we stopped waiting for someone else to fix it.
We built Brookside from the ground up with one promise: every client, regardless of size or industry, gets the same level of attention and expertise we'd want for ourselves. No tiers. No fine print. No getting passed around.
This is personal to us. When your payments work, your business grows. When they don't, we feel it too. That's why we answer the phone, stand behind every solution, and fight for your success like it's our own.
You're not a merchant ID — you're the reason we show up.
Scalable solutions for where you're going, not just where you are.
No jargon, no surprises — honest guidance from day one.
Sub-second authorization across all payment types — card, ACH, mobile wallet, and more.
The highest certification in the industry. End-to-end encryption on every single transaction.
Connects to your existing CRM, POS, accounting, and e-commerce stack out of the box.
Live dashboards and detailed analytics so you always know exactly what's moving.
Built to grow from your first transaction to millions — without switching providers.
No call centers. No ticket queues. A real person who knows your account picks up the phone.
Transparent pricing from day one. What we quote is what you pay — every month, no exceptions.
Most clients are up and processing within 24–48 hours. We handle the heavy lifting.
We don't do one-size-fits-all. Every solution is matched to how your business actually operates.
We're invested in your growth. As your volume scales, we work to get your rates down — not up.
Hardware, software, and integrations — every tool your business needs to accept payments confidently and grow.
Modern POS for retail, service, and hospitality — fast checkout, inventory, and reporting in one place.
Hardware + SoftwareSeamless gateway integrations for any website or app — one-click checkout and recurring billing.
SoftwareAccept payments anywhere with mobile readers and tap-to-pay. Perfect for field teams and events.
HardwareAutomated subscription management that reduces churn and keeps your revenue flowing.
SoftwareLevel 2 & 3 processing, ACH transfers, and corporate card acceptance — built to cut interchange costs.
EnterpriseProcess phone and mail-order payments from any browser. No extra hardware required.
SoftwareSend digital invoices and one-click pay links via email or SMS. Get paid faster with auto-reminders.
SoftwareDeveloper-friendly APIs for custom flows — CRM, ERP, accounting, and any stack you run.
IntegrationReal-time dashboards and deep reports — full visibility into every transaction and trend.
SoftwareDeliver digital bills directly to your customers via email or SMS with one-click payment built in. Reduce paper, accelerate collections, and give clients a modern, frictionless way to pay what they owe.
SoftwareNo matter how your customers want to pay, we make it possible. When new payment technologies emerge, Brookside integrates them first — so you never miss a sale.
All card types, optimized routing
Direct bank, lower-cost transfers
Tap-to-pay mobile wallets
Full network card coverage
Chip and NFC transactions
Multi-currency, cross-border
Level 3 B2B processing
Integrated BNPL options
We ensure your business stays ahead of the curve. When new payment technologies emerge, Brookside is among the first to integrate them — your customers always have the option they prefer.
We hold ourselves to the highest standards — because your customers' data and your reputation are worth protecting at every level.
The highest payment industry certification. We undergo rigorous annual audits ensuring your transactions and cardholder data meet the gold standard of security protocols.
Independently audited for the highest standards of security, availability, and confidentiality — giving you and your customers total peace of mind.
Every transaction protected by E2EE and tokenization. Sensitive card data is never exposed from swipe to settlement.
Real-time monitoring and AI-powered detection to protect against chargebacks, friendly fraud, and unauthorized activity.
Enterprise-grade hosting with 99.9% uptime SLAs, disaster recovery, and automated failover — your payments never go down.
Whether you're at a counter, in the field, or online — we equip your team with devices built for reliability and ease of use from day one.
EMV chip, contactless NFC, and magnetic stripe in one countertop terminal — built for high-volume environments.
Fast readers for any smartphone or tablet. Accept all payment types on the go, wherever business takes you.
Browser-based portals and hosted checkout — seamless on any device, zero extra hardware needed.
Thermal receipt printers, cash drawers, barcode scanners, and customer-facing displays — everything to complete a seamless checkout experience.
Ready to switch? Have questions? No pressure, no obligation — just an honest conversation with someone who cares.
24/7 — We're Always Here
"When you call Brookside, you're not calling a call center. You're calling someone who genuinely wants your business to win."