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Knowledge Base

Payment Processing
Insights & Guides

Plain-English breakdowns of fees, pricing models, and industry practices so you can make smarter decisions for your business.

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Kevin wrote this. But if he's wrong, we'll make it right — and demote Kevin to sharpening pencils. BeBetter@brooksidepayments.com

Industry Insights

How Payment Processing Sales Reps Are Trained, and What It Costs Merchants

Industry Practice A payment processing sales rep at a large processor is trained, paid, and measured in ways most merchants never see — and those incentives shape the pitch long before anyone sits down across the table. This is how that training works, what the standard playbook actually contains, and what every merchant should know […]

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Industry Insights

How Private Equity Is Ruining Your Payment Processor, and What to Do About It

Industry Analysis If your payment processor’s customer service has gotten worse, your rates have crept up, and you can’t get anyone on the phone anymore — there’s a good chance a private equity payment processor is behind it. Here’s what’s happening to the payment processing industry, why it keeps happening to merchants, and what to […]

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Fees & Interchange

What Are Interchange Fees, and Why They’re the Biggest Line Item on Your Processing Statement

Interchange fees are the biggest driver of processing cost. Learn what they are, why they vary by card type, and how they appear on your statement.

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Fees & Interchange

Your Effective Rate Is the Only Number That Tells You What You Actually Pay: Here’s How to Calculate It

Learn how to calculate your effective rate — the real percentage you pay in processing fees. Includes formula, what to include, and how to compare providers.

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