Plain-English breakdowns of fees, pricing models, and industry practices so you can make smarter decisions for your business.
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Industry Insights In a Therapy Practice, One Session Gets Paid Three Different Ways A single therapy session looks like one fee, but it almost never arrives as one payment. A slice comes from the insurer weeks later, a slice comes off an HSA or FSA card, and the remainder is self-pay on a personal card. […]
Read Article →Industry Insights In Self Storage, Every Tenant Is on Autopay: And That’s Where the Money Leaks Self storage is one of the only businesses where nearly every customer is on autopay from day one. A tenant signs a month-to-month lease, puts a card on file, and then disappears — the rent just runs every month, […]
Read Article →Industry Insights In Garage Door, One Driveway Visit Is a $250 Repair or a $2,500 Door Garage door payment processing has a problem no other trade has quite so sharply: a single visit can be a small emergency repair or a full replacement, and which one it becomes is decided in the driveway. The spring […]
Read Article →Industry Insights In Moving, the Deposit Is the Easy Part: The Balance and the Chargebacks Aren’t Moving company payment processing is paid in two parts — a deposit at booking and a balance at delivery — but two things set it apart from every other field-service trade. First, a federal rule caps what you can […]
Read Article →Industry Insights In Tree Service, the Big Removal Belongs on a Bank Transfer: Not a Card Tree service payment processing collects three different ways, and only one of them really belongs on a credit card. There’s the big removal — a large, infrequent ticket, often a few thousand dollars and sometimes well into five figures […]
Read Article →Industry Insights Appliance Repair Gets Paid Twice: The Diagnostic Fee, Then the Repair Appliance repair payment processing has a rhythm no other trade shares: you get paid in two bites. First the diagnostic fee — a flat charge to send a tech out and figure out what’s wrong, taken on the day of service — […]
Read Article →Industry Insights In Solar, the Lender Funds the Job: Your Merchant Account Only Sees the Cash Deal Solar payment processing is unusual because the biggest payer is a lender, not a card. On a financed system — still most of the market — a solar loan company funds the installer in milestone draws and takes […]
Read Article →Industry Insights Handyman Runs on Small Tickets: Where Flat-Rate Pricing Quietly Costs the Most Handyman payment processing is the opposite of every other trade’s problem. There’s no five-figure install to finance and no big percentage to fret over — just a high volume of small jobs, a mounted TV here, a patched wall there, fifty […]
Read Article →Industry Insights In Restoration, the Carrier Pays the Claim: The Card Covers the Deductible and the Rest Restoration payment processing is unusual because the biggest payer never touches a card. On a water or fire job, the insurance carrier pays the bulk of the claim — priced line by line in Xactimate, settled in drafts […]
Read Article →Industry Insights Electrical’s Two Payment Rhythms: The Service Call and the Staged Project Electrical payment processing looks like a rate problem and is really a two-rhythm problem. An electrical company collects money two structurally different ways through the same account: the service call, paid on the spot — a troubleshoot, an outlet, a fixture, charged […]
Read Article →Industry Insights Plumbing’s Two Hardest Payments: The Emergency Call and the Five-Figure Repipe Plumbing payment processing looks like a rate problem and is really a two-ticket problem. A plumbing company collects money two structurally different ways through the same account: the emergency call, unscheduled and urgent, where a first-time customer with no card on file […]
Read Article →Industry Insights HVAC Runs a Membership Business and a Replacement Business on One Account HVAC payment processing looks like a rate problem and is really a two-business problem. A heating and cooling company runs two very different operations through the same account: a maintenance-membership base, where hundreds of small charges hit cards on file every […]
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